Cross Roads Coaching, Inc. Professional Business Coaching, Executive Coaching, Leadership Coaching Darlene F. Cross, M.S. Professional Business Coach


DARLENE F. CROSS, M.S., M.F.T., Inc.
dba CrossRoads Coaching, Inc.
11135 S. Eastern Ave., #140
Henderson, NV   89052
(702)433-4411

2006-Present Co-owner Maid Brigade, a family-owned franchise business
1997-Present

LICENSED MARRIAGE AND FAMILY THERAPIST, Private Practice and PROFESSIONAL BUSINESS COACH AND CONSULTANT

  • Clinical Member, American Association for Marriage & Family Therapists
  • Clinical Member, Nevada Association for Marriage & Family Therapists; former Board Member
  • Special Achievement Award, 2002
  • Eye Movement Desensitization and Reprocessing (EMDR) Trained Therapist since 1997
  • KLAS-TV, Channel 8, Guest Mental Health Commentator, 1999-2003
  • Distinguished People in Nevada, 2002
1995-1997

FULL-TIME GRADUATE STUDENT—UNLV; State of Nevada MFT Intern

1978-1995 GENERAL ELECTRIC COMPANY
1993-1995

Human Resources Manger, G.E. Capital Corporation, Nevada

Senior Site Manager for West Coast start-up operation requiring construction of 65,000 SF building, establishing facility, hiring 400 staff, implementing all business and employment practices

1991-1993

Manager, Organization Effectiveness, Human Resources, and Senior Leadership Consultant—G.E. Appliances, Kentucky

  • G.E.A. Leadership Center—Senior Consultant
  • Leadership Focused Interviewing, a G.E. “Best Practice” Course Designer, Instructor, National Consultant and Lecturer
  • Coaching Skills—Instructor, Training Video Designer and Producer (International Tele-video Association First Place Training Award)
  • Myers-Briggs Type Indicator—Certified Instructor
  • Mentoring—Designer, Instructor, Lecturer
  • “Work Out” Senior Facilitator and Trainer
  • Teambuilding—Instructor and Consultant
  • Domestic Crisis Shelter—Volunteer
1990-1991

Division Human Resources Manger, Technology, G.E. Appliances, Kentucky

Human Resources support for population of 750 engineers and technicians, managing all staffing, succession planning, compensation budget of $38MM including executive bonus plan, piloted 360 assessment process

1985-1990

Human Resources Specialist, G.E. Computer Services, Georgia

Created Human Resources function for national materials operation of 600 employees located in 22 US cities. Opened and managed full-functioning offsite outplacement center in support of a reduction in force of 200 employees.

1978-1985 Training and Development Specialist; Personnel Coordinator, G.E. Capital, Ohio
EDUCATION

1996 M.S., Counseling
University of Nevada, Las Vegas

1990 B.S. Human Resources/Business
Mercer University, Atlanta